Please take the time to review the information below.
If you do not plan to install your TVs immediately or within the next 3 days, we strongly advise inspecting them for any damages as soon as possible. It is your responsibility to ensure that all equipment is checked upon arrival. If you are planning on installing your TVs in a vertical orientation, PLEASE ensure it is mounted with the base of the TV on the left side.
If any damage is discovered, you must notify me immediately so that I can initiate a replacement claim. For concealed damage claims, the issue must be reported within 3 days of delivery, and supporting photos are required.
Additionally, if a damaged item is relocated to another location after delivery, it will no longer be eligible for return or replacement under our return policy. To maintain eligibility, all items must remain at the original delivery site and in their original packaging until the issue has been reported and assessed.
Should you have any questions or require assistance, please reach out.